FAQs

Eligible students are shown under Graduation in the portal once all required courses have been completed with a passing grade.

You can renew your membership directly from the portal. Log in and select Membership Renewal from the left-hand menu, then follow the steps to complete your renewal payment.

Your current membership status is shown on your Personal Information page after logging in.

Kindly use your membership number without zeros at the begining as user name eg: 2060,<div>Click on&nbsp; forgot password if you can rember your password and it will be sent to your email.</div>

You can pay via VISA card through Pay Online, or via Mobile Money (Airtel, MTN or Zamtel) through the mobile payment option in the portal.

A receipt is generated automatically once your payment is confirmed, and can be downloaded from your payment history.

Yes you can pay for your membership using the USSD Code on MTN and Airtel Money. Kindly use the following procedure on Airtel Money:&amp;amp;nbsp;&amp;lt;div&amp;gt;&amp;lt;ol&amp;gt;&amp;lt;li&amp;gt;Dail *115#;&amp;lt;/li&amp;gt;&amp;lt;li&amp;gt;Select Option 4 (Make Payments)&amp;lt;/li&amp;gt;&amp;lt;li&amp;gt;Select Option 7 ( School Fees)&amp;lt;/li&amp;gt;&amp;lt;li&amp;gt;Select Option 1 ( School Pay)&amp;lt;/li&amp;gt;&amp;lt;li&amp;gt;Selection Option 1( Pay Fees)&amp;lt;/li&amp;gt;&amp;lt;li&amp;gt;Enter ZIPS ID, eg ( ZIPS002060)&amp;lt;/li&amp;gt;&amp;lt;li&amp;gt;Ensure your correct details are displayed before you enter your pin and amount&amp;lt;/li&amp;gt;&amp;lt;/ol&amp;gt;&amp;lt;/div&amp;gt;

On the login page, click the password recovery link and follow the instructions to reset your password.

Log in and go to Personal Information from the left-hand menu to update your contact details, address and other information.